"Our Starbucks partnership is underperforming."

Redesigning 1,500+ cafés to work for both brands

The situation

Starbucks cafés inside Target stores were underperforming and increasingly misaligned with both brands' evolving standards. High traffic, low experience quality - creating operational friction between two global companies.

What we built

  • Experience system redesign - spatial standards, service flow, and visual identity

  • Brand requirements balanced with Target operations

  • Scalable design standards deployable nationally

The results

Improved throughput and service speed. Higher customer satisfaction. Stronger brand consistency. National rollout complete.

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